Frequently Asked Questions

 

Who is PVBitsTech and how did we come about?

PVBitsTech is a company created by a group of entrepreneurs that recognized that entrepreneurs, startups, non-for-profit and small businesses were been overlooked by larger cloud solutions provider.

We work with entrepreneurs looking to start their own business to small-medium businesses looking to modernize from older technologies.

 

What services do you provide?

We provide the following services to our clients:

  • Domain & Website Hosting
  • Exchange Online
  • Exchange Online with Office Apps
  • Email Security and Archiving
  • SharePoint Online
  • Office 365
  • Office 365 with Compliance Plus
  • Dynamics 365
  • Microsoft Power BI
  • Microsoft Delve
  • Skype for Business Conferencing
  • Microsoft Yammer
  • Performance Cloud Servers
  • Performance Cloud Databases
  • SSL Certificates
  • Disaster Recover Options

Where are you located?

We are located in Ottawa, Ontario, Canada

With Whom, and Where are my services hosted?

SherWeb is our hosting partner  and they are located in Quebec, Canada.

All data is stored in Canada

 

SherWeb & Microsoft Policies

- Master Service Agreement - SherWeb's Service Level Agreement

- Master Service Agreement - Sherweb's Service Agreement with PVBitsTech

Service Level Agreement

Microsoft Cloud Agreement

 

 

Do you offer 30-day demo for me to test your services?

Yes, we would be glad to provide you with demo account for you to determine how you can integrate our services into your business.

Can I customize my services after I sign up to use your services?

Yes, we’ll  use cumulus software to allow organizations to see how they are get charged for services as well as add or remove that they do not want through this dashboard.

Do you have customer service?

Of course! Through our partner hosting - Sherweb, customer services reps are available to answer your questions 24/7/365.

How can we contact you?

You can email us at the following email or telephone numbers

Technical Support - support@pvbitstech.com

Billing Department - billing@pvbitstech.com

Sales Department - sales@pvbitstech.com

Telephone Number - 613-668-0069